In our store (Smart Digital Technology SDT).. Your satisfaction is our goal. If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another. Please review the policy below for more details. Our store (Smart Digital Technology) allows product returns or exchanges under the following conditions: First: Returns 1- You can return the product within 10 days of purchase, provided that the product is sealed, in its original condition, and unused. 2- The customer bears the shipping costs for the product going and returning. 3- The amount will be refunded to the customer after the product arrives and its condition is verified, then the amount will be transferred to your account after deducting shipping fees. 4- If the desired replacement product is unavailable, the customer will be contacted to approve choosing another product of the same value or to refund the paid amount. Second: Exchanges 1- You can exchange the product within 10 days of purchase, provided that the product is sealed, in its original condition, and unused. 2- The customer bears the shipping costs for the product going and returning. 3- When exchanging a product for another, the difference between the previous and new product will be transferred along with the shipping fees. Third: When is return not possible? 1- Requesting a return after the specified time frame, which is 7 days from the date of delivery if the reason for return is device damage, manufacturing defect, or if the received product was incorrect; and 3 days if the reason is a change of mind. 2- If the product is used, damaged, or not in its original condition, as only unopened products with their sealed original packaging are eligible for return. 4- Consumable products that have been used or installed, such as programming. 5- Products with missing serial numbers or that have been tampered with. 6- Anything missing from the shipment received, including price tags, labels, original packaging, free gifts, and accessories. Fourth: Warranty - The warranty period for each product must be checked. - In case of a manufacturing defect or problem with the product, it will be repaired; if repair is not possible, it will be replaced or the full value refunded. - A order number is required to benefit from warranty features. (Techno Smart Digital SDT) store.. Your satisfaction is our goal.